Reception opening times, 8am – 6.30 pm Mondays and 8am – 7.30pm Tuesday to Sunday. The contact details 01736 257000 / firstname.lastname@example.org
Gates - The gates will be open between 8.30am and 7pm. If you are entering the resort outside of these times you may also register your registration number at reception, which will enable to gates to open automatically out of hours.
Free Wi-Fi is available in your property and is also available throughout the resort.
Network: Una St Ives Guest Password: UnaStIvesGuest
All dogs must be kept on a lead when in the grounds or when entering the resort building.
Please ensure you clean up after your dogs and use the dog poo bins provided. These can be found by the second and third courtyard entrances.
In accordance with non-smoking legislation, Una St Ives, which includes on site accommodation/properties, is a smoke-free premises and smoking is not permitted anywhere on site.
Please ensure that the lodge is left as you found it, including emptying the dishwasher.
On the day of your departure, please remove all rubbish and waste using the nearby waste enclosures, located at the entrances of the courtyards.
The award-winning restaurant is open! Please ensure you have made a table reservation prior to visiting the restaurant; pre-booking is essential for dining in or takeaway. To view all menus please visit the website.
Bookings are required for both dining and non-dining guests to ensure we maintain safety measures for all our guests; you can even do it straight from your phone via Eat & Drink – UNA (unastives.co.uk), email email@example.com or by calling 01736 257000 (Option 4).
Please note, this is now a cashless venue so please pay for any onsite facilities by card.
The swimming pool and gym are open Tuesday-Sunday from 8am until 7pm, with the last entry being 6:15pm. On Mondays its closes at 6pm with last entry being 5:15pm. All visitors may use the swimming pool and are able to come and go during our opening hours. Please check in and check out for all leisure uses with the reception team. Please note that face masks are preferred in all public areas of the resort but are not a requirement. For further information, please don’t hesitate to contact the Front of House team at firstname.lastname@example.org or on 01736 257000.
Our changing rooms are open for full use. All belongings are to be stored in the lockers provided and are left at your own risk. Shoes are to be left outside of the changing rooms in the storage provided.
The Spa at Una
The spa treatment rooms are open. Therapists will be following government guidance coupled with industry best practice and recommended systems of procedures from Elemis and are committed to offering the very best pamper experience to residents and locals, within those guidelines.
We look forward to welcoming you to Una St Ives and hope you have a wonderful time whatever the weather.