A 3 bed Lodge sleeping 6. The top floor is a dedicated suite to the master bedroom.
The property will be available from 3pm on your day of arrival and check out time on the day of departure is 10am.
The property is equipped with everything you will need, including utilities, bed linen and towels.
This property requires a £150 security deposit on all bookings, which is collected 7 days prior to arrival and refunded, subject to a damage claim, 7 days after departure.
Please be aware that the bar - restaurant and spa facilities at Woodland Retreat have been temporarily closed. The swimming pool - gym - tennis courts and children’s playground remain open for your enjoyment.
Please note: The swimming pool is available for all ages. The Sauna - Steam room and Gym are only available for ages 16 and above.
6 complimentary bottles of wine for 7 night stays and over
Due to the rural location of the resort the mobile telephone reception can be poor (dependent on your network provider) and so a landline has been installed in the property which you can use in the event of an emergency.
It may be difficult to contact anyone if you should have any issues accessing your property upon arrival so please ensure you read all the below information and have everything you need before you travel.
Any guests arriving after dark are recommended to bring a torch as lighting is limited in some areas of the site to preserve the natural environment. This will assist you in locating your lodge and the key safe for access also.
Unfortunately the on-site reception although staffed is not accessible to the guests of Blue Chip Holidays for any assistance regarding your arrival or property.
If you should be in need of assistance during your stay you will need to contact your Property Manager who’s details can be found below or the Blue Chip Holidays office on 01392 822435.
Arrival to Site
Upon arrival to the Woodland Retreat resort, please park your car in the communal car park on the right hand side as you enter the site.
Your property can be located by walking from the car park past the right hand side of the main reception building, where the first property you will see is Lodge 19 (Azalea) on your right and your Lodge 20, Lily is located next door, to the right of this property.
Key collection and access
The key collection process is very simple.
Your key code will be sent to you by text message 7 - 10 days before your arrival to Woodland Retreat.
Upon arrival you simply need to locate the key safe by the door of Lily, Lodge 20 and enter this code.
If you have not received you code prior to arrival please contact us to obtain this as limited mobile telephone signal may make contacting us difficult once you arrive.
When you are not in the property, please could you leave the keys in the key safe.
Wi-Fi Is provided on site by CLCWORLDWIFI for your use free of charge.
To utilise this facility you will require the following password to log on:
Password - hustynshotel
The property has the added benefit of a token/coin operated sauna for your use.
The private hot tub is not suitable for guests under the age of 8 years of age, and any guests under 16 years of age should be supervised by an adult when using this.
Please be aware that many of the on-site facilities such as the bar, restaurant and spa facilities at Woodland Retreat have been temporarily closed.
The swimming pool, gym, tennis courts and children’s playground remain open for your enjoyment.
The swimming pool is open to adults between 7am and 9pm, and children are welcome to use the swimming pool between 8am and 8pm.
Please note, whilst the swimming pool is available for all ages (subject to time restrictions), the sauna, steam room and gym are only available to guests over 16 years of age.
If you have any questions ahead of your forthcoming stay, please visit our Frequently Asked Questions, where you’ll find answers to the most common customer queries: www.bluechipholidays.co.uk/frequently-asked-questions