Holly, Woodland Retreat

We had a great time at Holly very comfortable just laking a full set of plates and saucepans . Other than that it's a great place to stay we will return 

Published on: 2020-10-03

The cleanliness of the house was awful! There was cobwebs everywhere, dust on tables and bedside tables, the sofas were awful, and looked like they hadn’t ever been cleaned. The outside furniture was disgusting and unsafe, we were unable to sit on them. The furniture on the balcony was awful, and the balcony itself was completely unsafe with the decking rotting away! The back gate to the property was broken, it didn’t have a lock on it. You could tell the property hadn’t been cleaned properly as the sliding doors in the living room has children’s lip marks on them. There were packs left with information about the place which were incorrect, the WiFi password, checkout times, cafe and restaurant opening times. With the current situation happening we were advised that there was COVID cleaners in the property before we left, which was completely untrue!!!

Published on: 2020-09-26

Fantastic stay, we really enjoyed there. Just tiny thing need to mentioned, we thought about dinning outside the decking but outside furniture are bit sad. Clean it or don't leave it there.

Published on: 2020-08-14

To explain my scores firstly, the garden furniture and sun beds were unusable, they were dirty and partially covered in a green mould/mildew and as in a previous review the decking was slippery but did have a sign up saying so. We had to wait for the wi if to be connected and then it wasn’t straight forward as something needed to be done at the hotel side which meant that one of our party was waiting to access emails regarding his business. The heating was broken and had only just been fixed the day before we came home. This wasn’t a problem for warmth but to be able to dry towels on the bathroom radiators was definitely an issue. We even tried to use the washer dryer to dry them but that didn’t work either. The lodge was sort of clean, the beds and towels were fine but the deep clean that was supposed to have taken place, definitely didn’t. The shades over the dining room table were dusty and had stains/spots on them and as previously mentioned, the garden furniture, the pans for cooking .... one was unusable, the sauna room had cobwebs and spiders, sofas although having covers on them were stained, the shelves in the top bedroom cupboard were dusty. The location of the property is stunning as is set in woodland and provides some beautiful walks, the hotel amenities were closed but that was only to be expected due to covid. Finally, the property I feel in it’s current state is not value for money at the reduced rate we paid due to late booking and definitely not at full price. For all these reasons we have to say that we wouldn’t return or recommend... this is with a heavy heart as it could be so much better if attention was paid to the above issues.

Published on: 2020-07-12

I recommend this lodge for families wanting to spend quality time together. We have just got home from our Christmas break and it was so relaxing. When we arrived I was really disappointed that we didn’t have a Christmas tree in our lodge but with a call to afs (off site maintenance) we had one bought in the following morning, so we had a nice time decorating it ourselves on Christmas Eve. Thank you so much penny!! The only thing I would change is the sofas they aren’t very comfortable and also the decking. It is so dangerous, I slipped a couple of times and so did my 3 year old. We didn’t use the back garden because of this. But you can walk around the front of the lodge to the car park. The hotel is lovely with a nice swimming pool, table tennis and pool table. The roads around are very narrow, it’s about a 10-15 minute drive to aldi/Lidl/Tesco and a B&M.

Published on: 2019-12-28

Really lovely cottage. Good points...Nice size. Very clean and useful space. Kitchen a bit small but fine. Useful utility room. Good sized bedrooms. Sauna good idea but small. Pool and gym excellent. Nice Bar. Great wifi. Not so good...Tvs old tech. Front room tv setup absolutely rubbish and impossible to work. Site a bit overgrown and poorly light so had to use phones to find way in and out especially as cars not parked beside cottages. Decking at back was lethal. Very slippy and dangerous. Car park badly lit. Beds very hard. Ended up with many aches. No phone signal on site at all. Some areas on site a bit tired. Food in restaurant very nice but expensive and limited menu. Had a serious issue with flies in bathroom but sorted by owner. Apparently happens a lot.

Published on: 2019-11-19

Published on: 2020-09-20

Published on: 2020-09-08

Published on: 2020-09-06

Published on: 2020-07-21